Remote Sales Customer Service Rep

Job Summary

Working remotely in a full-time capacity, the Sales Customer Service Representative (CSR) will engage with customers, providing support and assistance while managing sales inquiries and transactions.

Key responsibilities

• Assist customers with inquiries and resolve issues related to products and services
• Manage sales transactions and follow up with customers to ensure satisfaction
• Collaborate with team members to improve service delivery and customer experience

Required qualifications

• Proven experience in sales or customer service roles
• Strong understanding of sales processes and customer relationship management
• Ability to work independently in a remote environment
• Familiarity with CRM software and sales tracking tools
• High school diploma or equivalent; additional education in business or related field is a plus