Job Summary
Zephyrtel, is a #remotework company looking for a high performing VP of Sales Operations leader for a long-term, full-time role. This is a 100% virtual work model working with the best talent from around the world. It is an opportunity to be at the forefront of cloud-based telco solutions while developing and maintaining solutions in the Zephyrtel portfolio.
As a member of a high performing sales operations team, you will impact our sales productivity including planning, reporting, quota setting and management of all sales processes. The pace is fast and rewarding as you will be solving the hardest problems in our products and processes.
We buy failing, money losing, legacy, on premise telco software companies and transform them into profitable, growing cloud companies in 18 months. You spend your day evangelizing and restructuring (and fighting) the legacy money losing, old deals into the highly profitable, new cloud world.
And if that isn't enough, we are a 100% remote, global, virtual environment, so you will be working with remote teams around the world.
Candidate responsibilities:
- Work with the sales leadership team and colleagues to enable accurate business planning and territory management, pipeline forecasting, and methodology adoption to track sales results with periodic metrics/KPI reporting and insights.
- CRM implementation ownership realising best practices to support effective use of the system for leadership and sales management to ensure timely and appropriate processes to enhance sales results
- Setting procedures and systems to ensure order processes, tracking, opportunity identification, quotations, expenses, invoicing and billing
- Support sales teams tactical execution with commercial offerings through client proposals, including preparation of RFP responses, developing negotiation strategies and financial models.
- Work with multiple stakeholder partners, such as product and marketing, to ensure delivery and execution of go-to-market strategy, product development and sales aligned with business revenue goals.
- Administer consistently global sales targets and strategies, policies, business goals working with HR & Legal to ensure support to both corporate needs and regional requirements.
- Lead cross-functional groups to implement effective momentum building sales training programs, to create energy and ensure resources are enabled and appropriately skilled to perform.
- Build a cohesive team culture, ensuring consistent focus on talent management, employee engagement, and development, addressing areas of concern where required, with impactful succession plans, internal and external best in class candidate hiring and selection.
- Setting team performance growth goals aligned with SMART principles and functional strategy, providing clarity on role responsibilities, performance measures, key success areas, communicating effectively through regular 1-2-1 dialogues and coaching sessions to build rapport, provide positive and developmental feedback.
Candidates requirements
The role of Sales operations at ZephyrTel requires new skill sets in how to operate in a virtual global environment. The basic requirements are not dissimilar to other sales operation management roles:
- Pipeline management and progression reporting
- Deal reviews for GAAP Revenue Recognition, Margin compliance, and ARR terms
- Ensuring the teams are working within the SFDC CRM management system
- Reporting on current quarter forecast and future quarter pipeline requirements per sales rep and region
- Tracking channel royalties, coverage and conflict management with direct sales reps, and channel compliance with deal recognition standards.
- Bachelor's/MBA degree or equivalent Accounting qualification.
- Excellent English presentation skills.
