Remote Sales Representative

Job Summary

Guiding prospective customers through a consultative sales process, the full-time Remote Sales Representative will handle inbound and outbound calls to present financial relief solutions, helping individuals navigate their unique debt situations.

Key responsibilities

• Engage customers through structured needs-discovery to uncover pain points and present tailored solutions
• Utilize consultative selling techniques to prioritize long-term customer satisfaction and guide decision-making
• Accurately log call outcomes and sales activity in the CRM system while meeting daily and monthly performance KPIs

Required qualifications

• Minimum of 1 year of sales experience, preferably in an inbound call center environment
• Demonstrated knowledge of sales techniques, including needs discovery and objection handling
• Strong active listening skills with the ability to adapt communication styles to various customer personalities
• Empathy and patience, especially when assisting elderly or first-time customers
• Comfortable using CRM software and sales tracking tools