Job Summary
A digital storage platform is seeking a Remote Sales Retention Specialist in Houston.
Core Responsibilities Include:
- Meeting or exceeding monthly retention targets
- Responding to booked customers' calls, texts, and emails ahead of their first appointment
- Managing retention pipeline by following up on inbound customer inquiries
Skills and Requirements Include:
- 3+ months as a Sales or similar CS role
- Maximum of one reported quality issue per month
- No written warnings in the past 6 months
- Positive attitude contributing to team morale
- Success in all previous metrics
