Remote Sales Senior Contact Center Representative

Job is Expired
Location: Connecticut, Delaware, District of Columbia, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Vermont, Virginia
Compensation: To Be Discussed
Staff Reviewed: Tue, Nov 29, 2022

Job Summary

A financial services company is filling a position for a Remote Sales Senior Contact Center Representative.

Core Responsibilities of this position include:

  • Completing inbound and outbound call activities in multiple queues
  • Identifying and/or addressing customer needs by using appropriate needs identification methods
  • Serving as point of contact for newly-hired bankers for basic questions and mentoring

Applicants must meet the following qualifications:

  • High school diploma or equivalent (GED)
  • 2 years' sales, customer service, and/or other related work experience
  • Strong communication skills
  • Strong telephone skills
  • Proven problem-solving skills
  • Minimum of 2 years' banking/financial services sales, customer service, and/or other related work experience

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