Job Summary
A healthcare company has a current position open for a Remote Sales Supervisor.
Candidates will be responsible for the following:
- Being accountable for the daily, weekly, and monthly activities of all team members
- Setting priorities for the team to ensure task completion and performance goals are met
- Ensuring compliance to policies, procedures, and state and federal regulations
Must meet the following requirements for consideration:
- Must be able to work during the hours of operation 8:00 AM – 8:00 PM EST
- Minimum of one year of recent experience as a Call Center Supervisor
- Experience managing employee performance including coaching to call center metrics
- Must have strong technical skills (Microsoft Windows, keyboarding skills, etc.)
- Experience with support channels including telephone, email, and chat
- High school diploma or equivalent