Job Summary
A company dedicated to advancing cloud-native solutions that transform outcomes for customers everywhere is seeking a Remote Salesforce Service Cloud Administrator.
Candidates will be responsible for the following:
- Implementing systems in support of Salesforce platform application initiatives including Salesforce module solution design, and Salesforce screen and workflow configuration
- Implementing systems in support of Salesforce platform application initiatives including object model design and configuration, data sharing and visibility control implementation, and general system administration
- Working with our clients and other team members to gather requirements, document solution design, configure the Salesforce application, and ensure successful engagements and production releases
Must meet the following requirements for consideration:
- Bachelor’s Degree in a business or technical discipline; 3 years, or 5 years experience of additional relevant experience may be substituted for education
- Salesforce Service Cloud Consultant certification
- Ability to create and maintain custom Salesforce applications in large enterprise, large data volume environments with significant compliance and governance requirements
- Experience implementing Salesforce managed package products to extend Salesforce core functionality
- Experience with Lightning UI and Lightning Service Console configuration
- Experience in documenting design and architecture artifacts and presenting artifacts for architectural review