Job Summary
A software development company needs applicants for an opening for a Remote Salesforce Service Cloud and Community Cloud Business Systems Analyst.
Candidates will be responsible for the following:
- Supporting the existing Salesforce solutions within Service Cloud and Community Cloud
- Building and maintaining relationships with corporate and regional stakeholders
- Designing and implementing Salesforce-based solutions
Applicants must meet the following qualifications:
- Minimum of 3 years of experience in business systems analysis
- 2+ years of global Customer Support experience
- Salesforce Admin certification
- 2+ years of Salesforce.com experience including Service Cloud and Community Cloud
- Strong understanding of Salesforce capabilities