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Remote Salesforce Tier 2 Escalation Engineer

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Mar 24, 2020
Job Category: Customer Service, Information Technology
Employer Type: Employer
Career Level: Experienced

Job Summary

A software development company has an open position for a Remote Salesforce Tier 2 Escalation Engineer.

Individual must be able to fulfill the following responsibilities:

  • Handling escalations from Tier 1 Support Engineers
  • Debugging complex issues
  • Performing basic configuration changes in Salesforce

Applicants must meet the following qualifications:

  • 2-5+ years of technical customer facing experience
  • Foundational understanding of relational databasesq
  • Experience working with any ticketing system
  • Understanding of Salesforce technology

COMPLETE JOB DESCRIPTION

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