Job Summary
A mutual life insurance company is searching for a person to fill their position for a Remote Scheduling and Real Time Workforce Manager.
Candidates will be responsible for the following:
- Supervising the real-time and scheduling workforce analysts
- Developing the real-time and scheduling workforce analysts in their knowledge of WFM concepts, systems, and data
- Supporting the long-term career development of team members
Qualifications for this position include:
- 5+ years of relevant experience
- Recent people management experience
- Bachelor’s degree, or equivalent years of related experience
- Outstanding verbal and written communication skills