Remote Scheduling Coordinator

Job Summary

Managing customer orders from onboarding through installation, the full-time Remote Scheduling Coordinator will engage in consistent communication with customers and internal teams while ensuring timely service delivery in a detail-oriented and organized manner.

Key responsibilities

• Coordinate onboarding, scheduling, and installation of customer orders
• Maintain consistent inbound and outbound communication via phone, SMS, and email
• Utilize multiple systems to track and manage order workflows and collaborate with internal teams and contractors

Required qualifications

• 2 years of customer service or equivalent experience in a related field
• 2 years of experience in telecommunications
• Strong organizational skills and ability to multitask effectively
• Self-motivated with the ability to work independently in a remote environment
• Proven ability to meet productivity and quality standards while managing home-based challenges