Remote Scheduling Coordinator

Job Summary

Managing customer orders from onboarding to installation, the full-time Remote Scheduling Coordinator will engage in consistent communication with customers and internal teams, ensuring timely service delivery while working independently in a remote environment.

Key responsibilities

• Coordinate the onboarding and scheduling of customer orders, ensuring completion and installation
• Maintain consistent inbound and outbound communication with customers via phone, SMS, and email regarding scheduling updates
• Utilize multiple systems to track orders and collaborate with internal departments and contractors to ensure smooth order flow

Required qualifications

• 2 years of customer service or equivalent experience in a related field
• 2 years of experience in telecommunications
• Strong organizational skills and ability to multitask effectively
• Self-motivated with the capability to work independently without constant supervision
• Ability to meet productivity expectations while managing potential distractions in a remote work environment