Remote Scheduling Manager

Job Summary

Leading a remote team, the full-time Scheduling Manager will oversee daily scheduling operations for a national field workforce, ensuring client deadlines are met while optimizing team performance and operational efficiency.

Key responsibilities:

• Lead, coach, and develop a team of Scheduling Coordinators through ongoing feedback and performance management
• Oversee daily scheduling operations to meet client service deadlines and internal expectations
• Utilize Salesforce scheduling tools to optimize scheduling efficiency and improve operational workflows

Required qualifications:

• 1-3 years of scheduling, workforce management, dispatch, or operations experience
• Previous experience leading or supervising a team
• Experience using Salesforce scheduling tools or workforce management systems
• Strong analytical and organizational skills
• Proficiency in Microsoft Office, including Excel and Teams