Remote Scheduling Specialist

Job Summary

To support patient care and scheduling efficiency, the part-time Remote Scheduling Specialist will manage appointment scheduling, handle patient communications, and verify insurance information after completing on-site training.

Key responsibilities

• Answer phones and schedule patient examinations while maintaining positive interactions with patients and referring offices
• Pre-certify exams with insurance companies and verify insurance for same-day appointments
• Maintain an accurate database of referring physicians and provide backup coverage for front office team members as needed

Required qualifications

• High school diploma or equivalent
• Experience with Microsoft Office Suite
• Proficiency in using computer systems and typing
• Able to manage a multi-level phone system with high call volume
• One year of customer service experience preferred