Remote Seasonal Customer Service Lead in Brooklyn

Job is Expired
Location: New York
Compensation: Base+commission
Staff Reviewed: Fri, Sep 27, 2019

Job Summary

An online merchandise website is searching for a person to fill their position for a Remote Seasonal Customer Service Lead in Brooklyn.

Candidates will be responsible for the following:

  • Maintaining high levels of customer service
  • Assisting agents with complicated/escalated issues
  • Managing a team

Required Skills:

  • Ability to travel to the Brooklyn, NY office for one shift every two weeks
  • 2+ years of leadership experience
  • 1+ years of remote work
  • Prior experience of successfully coaching and leading remote teams of people
  • Excellent customer service and interpersonal skills

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