Remote Seasonal Customer Support Agent

Job is Expired

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Fri, Jul 02, 2021

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A fantasy football platform is seeking a Remote Seasonal Customer Support Agent.

Must be able to:

  • Monitor customer support platform (ZenDesk) for new inquiries
  • Provide timely and accurate responses to customer questions
  • Report site issues and outages to the appropriate team

Position Requirements Include:

  • Customer service experience
  • Availability on afternoons, nights, and/or weekends
  • Familiarity with fantasy football: snake and auction leagues, scoring types, etc.
  • Great verbal and written communication skills

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