Remote Seasonal Retail Customer Care Specialist

Job is Expired

Location: North Carolina

Compensation: To Be Discussed

Staff Reviewed: Mon, Apr 12, 2021

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A fashion company has an open position for a Remote Seasonal Retail Customer Care Specialist.

Must be able to:

  • Engage and collaborate with team members virtually inclusive of team and recognition meetings
  • Achieve and maintain performance measures with an emphasis on customer satisfaction, quality, reliability, and attention to detail
  • Consistently deliver customer service by supporting our customers via phone, chat and/or email

Applicants must meet the following qualifications:

  • Passion for providing excellent customer service
  • The ability to multi-task at a high level and manage time effectively
  • A talent for critical thinking and problem solving
  • Great verbal and written communication along with active listening skills
  • A high level of self-motivation, the ability to work autonomously with minimal supervision in a virtual environment
  • Strong professional and personal accountability – both are critical to your success in a virtual environment

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