Job Summary
A fashion company has an open position for a Remote Seasonal Retail Customer Care Specialist.
Must be able to:
- Engage and collaborate with team members virtually inclusive of team and recognition meetings
- Achieve and maintain performance measures with an emphasis on customer satisfaction, quality, reliability, and attention to detail
- Consistently deliver customer service by supporting our customers via phone, chat and/or email
Applicants must meet the following qualifications:
- Passion for providing excellent customer service
- The ability to multi-task at a high level and manage time effectively
- A talent for critical thinking and problem solving
- Great verbal and written communication along with active listening skills
- A high level of self-motivation, the ability to work autonomously with minimal supervision in a virtual environment
- Strong professional and personal accountability – both are critical to your success in a virtual environment
