Remote Second Level IT Service Desk Support Specialist

Location: Pennsylvania

Compensation: To Be Discussed

Staff Reviewed: Thu, Nov 04, 2021

This job expires in: 3 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A global information technology company is searching for a person to fill their position for a Remote Second Level IT Service Desk Support Specialist.

Core Responsibilities Include:

  • Assisting in the setup, operations, and monitoring of the control console of a mainframe or minicomputer
  • Following established procedures by performing more routine and standard operations
  • Starting and monitoring standard runs where documentation is readily available

Position Requirements Include:

  • Education, training and/or relevant experience equivalent to the completion of a relevant certificate course
  • 12 months IT Service Desk experience
  • 1 year previous experience providing Level 1 support for MS Office, MS Exchange and MS windows networks
  • Working knowledge of data and voice network concepts

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