Job Summary
A provider based of security products, for homes and businesses is in need of a Remote Security Order Management Representative 1.
Core Responsibilities of this position include:
- Processing customer purchase orders to meet customer and company commitments
- Improving the experience for customers
- Striving to deliver a stellar experience
Qualifications for this position include:
- 2+ years customer support or service experience
- High School diploma or equivalent
- Knowing basic product and features for assigned brands/product category
- Understanding basic customer needs and expectations
- Prioritizing and organizing work effectively
- Handling customer complaints and objections effectively