Remote Senior Admin Assistant
Job Summary
Working remotely in a full-time capacity, the Ops Senior Admin Assistant will manage incoming customer requests, process critical shipments, and ensure compliance with regulations from Thursday to Sunday, 6:00 AM to 4:00 PM EST.
Key responsibilities
- Handle customer requests via phone, email, and website with urgency and attention to detail
- Process, monitor, and manage critical customer shipments using proprietary logistics management software
- Verify import/export documentation and communicate with customers and service partners regarding customs clearance and delivery instructions
Required qualifications
- At least 1 year of customer service experience
- High school diploma or GED
- Proficiency in Microsoft Word, Excel, Outlook, and data entry with a typing speed of 30 WPM
- Knowledge of US and world geography and time zones is preferred
- Call center experience is preferred
Complete Job Description
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