Job Summary
A banking and financial institution needs applicants for an opening for a Remote Senior Banking Customer Service Representative Specialist.
Core Responsibilities Include:
- Performing advanced customer service activities and initiatives
- Supporting a complex dedicated suite of products/services
- Receiving, investigating and responding to customer inquiries
Skills and Requirements Include:
- FINRA Series 7, 63
- Typically require an Associates or equivalent degree and related experience or equivalent
- Typically requires 3+ years experience
- Tech Savvy
- Knowledge of major products and services and product and service groups
- Ability to manage multiple concurrent objectives, projects, and groups