Job Summary
A software development company is filling a position for a Remote Senior Banner HR Product Support Analyst.
Core Responsibilities Include:
- Developing effective working relationships with other staff
- Using troubleshooting and problem-solving skills to resolving application issues
- Clearly documenting issues within the company's tracking system and follow issue progress through resolution
Applicants must meet the following qualifications:
- Ability to write simple SQL statements
- Strong understanding of the Banner Human Resources and Employee Self Service products (5+ years )
- Must have strong/proven analytical and troubleshooting skills to effectively address functional and technical issues
- Excellent communication skills, both verbal and written
- Must be able to analyze and resolve problems quickly
