Job Summary
An insurance company needs applicants for an opening for a Remote Senior Business Process Analyst.
Core Responsibilities Include:
- Analyzing business metrics to identify key issues, trends, and potential root causes
- Driving end-to-end business improvements
- Assessing complaints and/or requests
Position Requirements Include:
- Travel 25 % of the time
- Intermediate or greater proficiency with Microsoft Excel
- 5 years of experience providing customer service
- Experience with financial systems
- Experience developing SOP content
