Job Summary
A software company has an open position for a Remote Senior Business Relationship Manager.
Must be able to:
- Work closely with customers to ensure they are satisfied with their invesetment
- Be responsible for developing customer relationships that promote retention and loyalty
- Ensure that customers derive maximum value from their investment
Applicants must meet the following qualifications:
- Bachelors degree or equivalent work experience
- Expertise and experience dealing with large, complicated, political accounts at the most senior IT and business levels
- Demonstrated multi tasking skills managing multiple customer accounts
- Relevant work experience in one or more of the following: SaaS Customer Success, Technology and Process Consulting,
- Knowledge of salesforce.com product and platform features, capabilities, and best use
- Prior experience with medium-large, complex project implementations