Job Summary

A business software development company is in need of a Remote Senior Business Software Customer Success Manager.

Candidates will be responsible for the following:

• Acting as a customer advocate to our product team by collecting and sharing customer feedback and ideas
• Helping drive customer references and case studies
• Maintaining high levels of customer engagement and satisfaction with a focus on customer dedication and loyalty

Required Skills:

• 4+ years of Customer Success performance
• Have experience in a growing startup/technology environment
• Posses outstanding communication skills and ability to collaborate cross functionally
• Are passionate about making our customers personally and professionally successful
• Are an excellent teammate who gives ideas to improve processes