Remote Senior Business Speech Analytics Analyst

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Sat, Feb 16, 2019

Job Category: Healthcare, Information Technology, Research

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Day Shift, Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

An insurance company has a current position open for a Remote Senior Business Speech Analytics Analyst.

Must be able to:

  • Investigate non-standard requests and problems
  • Oversee all aspects of improving member experience
  • Ensure data integrity, data security and process optimization

Position Requirements Include:

  • High school diploma or GED or higher
  • 1 years of customer service experience in a Medical insurance position, and knowledge of medical/insurance terminology
  • Intermediate proficiency with MS Word create, copy, pastes