Remote Senior Business System Analyst in Corona

Job ID: Available for Members

Location: California

Compensation: To Be Discussed

Staff Reviewed: Tue, Aug 13, 2019

This job expires in 26 days

Job Category: Information Technology

Telecommute Level: Majority

Travel Requirements: Possible Travel

Employment Status: Independent Contractor

Employer Type: Staffing Agency

Career Level: Experienced

Job Summary

A staffing agency is searching for a person to fill their position for a Remote Senior Business System Analyst in Corona.

Core Responsibilities Include:

  • Providing Business Case Development
  • Designing and improving caller experience via telephony systems
  • Driving IVR self-service utilization improvements

Qualifications for this position include:

  • BA/BS degree in related field or equivalent experience. A minimum of 4
  • 4+ years of experience in contact center telephony technology domain
  • Experience leading small to large project
  • Extensive understanding of SDLC, Agile, change management, application development
  • Extensive understanding of infrastructure and industry best practices.