Job Summary

A consultant group has a current position open for a Remote Senior Client Service Associate.

Core Responsibilities Include:

• Supporting customer service and operations for clients with initiative planning and ongoing client relationship management
• Being accountable for transferring knowledge, best practices (external and internal), methodology, and tools to client organizations
• Responding to inquiries and questions in a timely manner, while assisting in leading and directing the work of team members, as needed

Required Skills:

• 4+ years similar work experience with advanced database skills
• Proficiency in MS Office products, including PowerPoint, Excel and Word
• Strong analytical skills, including the ability to analyze and organize data
• Excellent ability to build and maintain business relationship with clients
• Excellent organizational, oral presentation and written communication skills
• Research and project management capabilities