Job Summary
An information technology and services company is in need of a Remote Senior Client Services Manager.
Must be able to:
- Manages client and delivery expectations
- Monitor adherence to contractual obligations (SLA/SLEs)
- Provide client oversight of production schedules
Skills and Requirements Include:
- Bachelor’s degree from a four-year college or university or equivalent work experience
- 5+ years experience in a production, data, delivery or similar client facing role
- 5+ years experience with client contract or service level agreement compliance
- Experience with process improvement/management disciplines (e.g. LEAN)
- Manage multiple projects concurrently using excellent communication skills
- Proficient in Microsoft Office Suite of tools
