Job Summary
A cloud solutions technology company is seeking a Remote Senior Cloud Solutions Technology Customer Success Manager in Atlanta.
Individual must be able to fulfill the following responsibilities:
- Serve as the primary point of contact post implementation
- Assume overall customer adoption responsibility
- Develop a trusted advisor relationship with customers
Qualifications for this position include:
- Available to travel up to 35%
- 5+ years of customer success experience in SaaS organization.
- Bachelor's Degree Required or Equivalent Experience
- Extensive experience in consulting and implementation of IT systems
- Knowledge of enterprise web technologies, security and ground breaking infrastructures
- Experience in Process Improvement, Decision Making, Managing Processes, and Planning
