Job Summary
A software development company is seeking a Remote Senior Colleague Application Administrator in Phoenix.
Core Responsibilities Include:
- Resolving incidents that Associate level cannot resolve
- Resolving incidents that escalate due to duration or impact
- Responding to tickets in a timely manner
Applicants must meet the following qualifications:
- Ability to travel up to 25% of the time
- Ability to execute planned work as scheduled
- Problem Management experience
- Ability to clearly document steps taken to troubleshoot or resolve incidents