Remote Senior Colleague Application Administrator in Phoenix

Job ID: Available for Members

Location: Arizona

Compensation: To Be Discussed

Staff Reviewed: Thu, Jan 10, 2019

This job expires in 24 days

Job Category: Customer Service, Information Technology, Project Management

Telecommute Level: Occasionally

Travel Requirements: Some Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A software development company is seeking a Remote Senior Colleague Application Administrator in Phoenix.

Core Responsibilities Include:

  • Resolving incidents that Associate level cannot resolve
  • Resolving incidents that escalate due to duration or impact
  • Responding to tickets in a timely manner

Applicants must meet the following qualifications:

  • Ability to travel up to 25% of the time
  • Ability to execute planned work as scheduled
  • Problem Management experience
  • Ability to clearly document steps taken to troubleshoot or resolve incidents