Remote Senior Communications Technology Customer Support Content Strategist

Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Nov 25, 2022
This job expires in: 26 days

Job Summary

A communications technology company is searching for a person to fill their position for a Remote Senior Communications Technology Customer Support Content Strategist.

Must be able to:

  • Develop and validate company's Customer Support's information architecture and taxonomy
  • Work with company's subject matter experts to source information
  • Audit the current support content and determine what is relevant, what needs to be updated, and what needs to be archived

Must meet the following requirements for consideration:

  • Have experience developing a taxonomy in a customer support environment
  • Hare resourceful, flexible and hold self accountable and persevere in the face of obstacles
  • Are empathetic and enjoy teaching customers at all levels of technical proficiency
  • Are an experienced technical writer with the ability to clearly communicate concepts through writing

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH