Remote Senior Community Manager

Job ID: Available for Members

Location: New York

Compensation: To Be Discussed

Staff Reviewed: Tue, Aug 20, 2019

This job expires in 4 days

Job Category: Customer Service

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A computer software company has a current position open for a Remote Senior Community Manager.

Core Responsibilities Include:

  • Serving as one of the public faces in online community, and other channels
  • Advocating for community inside across all departments
  • Interacting with users, prospects, and partners to ensure positive experiences

Skills and Requirements Include:

  • Trips to Paris, European HQ
  • Extensive online community management and moderation experience
  • Track record of converting community strategies into initiatives and tactics
  • Experience with Lithium, Jive, Salesforce, and other major community platform vendors
  • Methodical approach to requirements gathering
  • Project management skills including the ability to manage complex programs