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Remote Senior Compliance Program Manager

Job is Expired
Location: California
Compensation: To Be Discussed
Staff Reviewed: Mon, May 17, 2021
Job Category: Program Management
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

An IT recruitment and staffing agency is filling a position for a Remote Senior Compliance Program Manager.

Core Responsibilities Include:

  • Helping build a dynamic Compliance Management Program that drives sustainable Bank Compliance success
  • Handling customer complaints related to banking products from all channels
  • Reviewing marketing, advertising, disclosures, website materials & custom scripts for compliance with state & federal laws

Required Skills:

  • Experience with preparation of examination or audit materials
  • Ability to assist with vendor management oversight for compliance-related issues
  • Experience with creation and development of periodic Board and management reporting and presentations
  • Experience with ensuring timely investigation and response to customer disputes and complaints
  • Ability to analyze customer feedback and determine root causes of complaints, identify areas for improvement

COMPLETE JOB DESCRIPTION

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