Job Summary

An insurance company is in need of a Remote Senior Customer Care Training Leader.

Core Responsibilities of this position include:

• Developing training materials to be presented in multiple methods of communication
• Evaluating organizational performance and assessing post training results
• Effectively communicating training performance with team members, trainers, and management

Qualifications Include:

• High school degree or equivalent
• Strong customer service attitude and professionalism
• Proficiency in Microsoft Office and related business and communication tool
• Successfully demonstrated ability to give and receive feedback
• Ability to coordinate external department training delivery
• High degree of integrity and discretion