Remote Senior Customer Care Training Leader

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Fri, Apr 16, 2021

This job expires in: 26 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

An insurance company is in need of a Remote Senior Customer Care Training Leader.

Core Responsibilities of this position include:

  • Developing training materials to be presented in multiple methods of communication
  • Evaluating organizational performance and assessing post training results
  • Effectively communicating training performance with team members, trainers, and management

Qualifications Include:

  • High school degree or equivalent
  • Strong customer service attitude and professionalism
  • Proficiency in Microsoft Office and related business and communication tool
  • Successfully demonstrated ability to give and receive feedback
  • Ability to coordinate external department training delivery
  • High degree of integrity and discretion

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