Job Summary
A technology company is seeking a Remote Senior Customer Experience Consultant.
Must be able to:
- Address organizational gaps and challenges related to operationalizing CX data
- Solidify and strengthen the current closed-loop process
- Analyze data to build action plans and manage results for measurable CX improvements
Skills and Requirements Include:
- Passion and ability to manage CX improvements
- Excellent interpersonal skills
- Written and verbal communications and storytelling through presentations
- Solid relationship-building skills
- Ability to inspire a wide variety of stakeholders including executives
- Solid understanding and experience working in the CX domain
