Job Summary

A financial services company is filling a position for a Remote Senior Customer Relationship Management Manager.

Candidates will be responsible for the following:

• Owning the lifecycle roadmap
• Mapping out the customer journey and deploying a list segmentation strategy from opt-in to churn
• Driving alignment with internal cross-functional and external solution partners

Qualifications Include:

• 5+ years of CRM, lifecycle marketing, and/or digital marketing for technology-enabled companies
• Experience collaborating with multiple stakeholders in a matrixed organization
• Proven track record of building and scaling a lifecycle marketing program across multiple channels
• Experience working with multiple ESPs and/or engagement marketing tools
• Experience analyzing data and using insights, market trends, and competitive analysis
• Excellent collaboration, communication, and presentation skills