Job Summary

A financial services company is filling a position for a Remote Senior Customer Success Manager.

Candidates will be responsible for the following:

• Executing a consistent approach for major account planning and relationship management
• Expanding Relationships through effective Lead Generation
• Achieving defined metrics including backlog growth, annual revenue and customer satisfaction

Required Skills:

• 10+ years’ experience in customer facing roles
• Strong business and negotiation skills
• Proven experience with account planning and review process
• Experience with recurring revenue business models
• 3+ years vertical industry experience working with clients
• 3+ years in payments or payments related field with strong knowledge of payments ecosystems