Job Summary
A software development company has a current position open for a Remote Senior Customer Success Manager.
Candidates will be responsible for the following:
- Collaborate with Sales and Business Development teams to optimize the handover process, as well as the expectations set for the customer
- Develop and maintain a deep understanding of Typeform functionality, use cases and technology partners
- Discover and evangelize new use cases for the customer, helping them to deepen and expand their usage of the product
Applicants must meet the following qualifications:
- + 5 years of relevant work experience in Customer Success in the SaaS industry
- Perfect written and spoken English
- Track record building long-term relationships and partnering with a range of customers from individual business owners to C-level executives
- A passion for delivering the highest level of service and driving value for a portfolio of customers
