Remote Senior Customer Success Manager

Job is Expired

Location: Nationwide

Compensation: Salary

Staff Reviewed: Fri, Mar 19, 2021

Job Category: Account Management

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology services company is searching for a person to fill their position for a Remote Senior Customer Success Manager.

Core Responsibilities of this position include:

  • Independently managing 100+ accounts in a low touch high automation environment
  • Proactively monitoring and addressing customer success issues and opportunities
  • Working collaboratively cross-functionally to share customer insights that inform additional product and marketing opportunities

Required Skills:

  • Experienced Customer Success Manager working with a SaaS product
  • 5+ years of experience in SaaS or Tech industry
  • 3+ years of experience as a Customer Success, Account Management, Sales Engineering or another client-facing role for a SaaS product
  • An excellent written and verbal communicator
  • Passionate about apps and APIs

COMPLETE JOB DESCRIPTION

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