Job Summary
A cloud infrastructure and visualization solutions provider is filling a position for a Remote Senior Customer Success Operations Manager in Portland.
Core Responsibilities of this position include:
- Drive alignment with cross-functional and cross-organization teams to deliver key business results
- Lead initiatives and projects aimed at addressing key strategic and operational challenges
- Enable shared understanding of and visibility to critical metrics and insights measuring business performance
Skills and Requirements Include:
- Advanced degree desired (Finance/MBA, MIS, Strategy or related discipline)
- Experience with Gainsight and other CS tools
- Intermediate Excel (+ ability to work with and extract insights from large datasets), Visio, and PowerPoint a must
- Professional services background is an advantage
- Strong business acumen
- Excellent interpersonal skills
