Job Summary
A business services company has an open position for a Remote Senior Customer Success Specialist in Nashville.
Core Responsibilities of this position include:
- Managing high volume of customer contacts and communications through phone and email each day
- Using contact search and productivity tools to verify contact information is accurate
- Conducting health checks at agreed upon recurring intervals
Position Requirements Include:
- 4+ years of experience working in a customer service
- Prior success in achievement of personal and team sales quota/goals
- Experience in high-volume calling
- Experience learning new technology and data
- Process orientation and ability to follow call scripts
- Problem solving skills