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Remote Senior Customer Support Engineer

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Jan 11, 2021
Job Category: Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A software development company is in need of a Remote Senior Customer Support Engineer.

Core Responsibilities Include:

  • Providing product support for a global customer base
  • Developing and customizing reports, queries and tools to improve working efficiency
  • Reviewing customer training materials and providing improvement suggestions

Qualifications Include:

  • Bachelor’s degree in Computer Science, Engineering, or related discipline
  • Working knowledge of SQL with Microsoft SQLServer
  • Ability to exceed departmental service level metrics
  • Proven ability to learn new technologies quickly
  • Ability to solve highly complex problems and strong analytical skills
  • Dedicated focus on customer success and teamwork

COMPLETE JOB DESCRIPTION

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