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Remote Senior Customer Support Engineer

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Wed, Apr 21, 2021
Job Category: Information Technology
Employer Type: Employer

Job Summary

A software development company has a current position open for a Remote Senior Customer Support Engineer.

Core Responsibilities Include:

  • Providing technical support
  • Creating documentation pertaining to a customer's architecture
  • Proactively identifying customers who are not following best practice

Skills and Requirements Include:

  • 1+ years in a customer facing technical position for a SaaS based company
  • Strong technical writing and communication skills
  • Excellent troubleshooting skills, an eye for detail
  • Experience with DataDog or similar technologies

COMPLETE JOB DESCRIPTION

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