Remote Senior Customer Support Technology Engineering Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Nov 11, 2022

Job Summary

A software development company is filling a position for a Remote Senior Customer Support Technology Engineering Manager.

Core Responsibilities Include:

  • Building intelligent self-service support systems, analytics, and smart tools
  • Influencing the direction of our platform/products
  • Looking after the individuals reporting to you

Qualifications for this position include:

  • 5+ years of personnel management, including leading multiple development teams
  • Real world Agile software development experience
  • A track record of strong execution and delivering results
  • Strong communication skills (technical, non-technical audiences and senior leadership)
  • Ability to drive technical excellence, pushing innovation, quality, and operational excellence
  • 10+ years experience managing and leading large scale and complex software systems in a mixed IaaS, PaaS and SasS environment

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