Job Summary
A company specializing in cybersecurity is filling a position for a Remote Senior Cybersecurity Platform Customer Success Manager.
Core Responsibilities Include:
- Developing healthy customer relationships
- Owning the customer satisfaction, retention, and expansion
- Driving timely resolution
Applicants must meet the following qualifications:
- 4+ years of successful experience as a Customer Success Manager within the SaaS industry
- Strong experience in information security, email phishing, threat vectors, etc
- Capacity to balance multiple customers concurrently with varying priority
