Job Summary
A cloud hosting company is seeking a Remote Senior Developer Support Engineer.
Must be able to:
- Troubleshoot a wide range of technical issues
- Create documentation and training
- Respond to escalations generated by our customers
Qualifications for this position include:
- Experience working with and supporting multiple database and memory store softwares
- Experience scaling database-driven applications
- Excellent verbal and written communication skills
- Passionate about technology and customer support
- Strongly identify with our brand and team culture
- Strong analytical skills and pattern recognition