Job Summary
A software company has an open position for a Remote Senior Enterprise Account Manager.
Core Responsibilities Include:
- Being the single point of accountability clients (for non-technical issues)
- Articulating the support model and value proposition to clients
- Demonstrating an ability to handle objections in a positive manner
Applicants must meet the following qualifications:
- Knowledge of the software support market with 10 or more years in high tech client relationship management, business development/strategy, and/or sales.
- Specific experience with ORACLE AND/OR SAP solutions is required
- Excellent verbal/written communication skills and ability to develop and present to client executive level leadership and key client stakeholders is required.
- Strong documentation skills (Word, Visio, Excel, and PowerPoint) are required
- Bachelor and/or Master's Degree in Computer Science or related field
- Ability to analyze client technology strategy to identify potential risks and develop mitigation strategies with established track record for identifying and/or delivering strategic solutions