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Remote Senior Enterprise Software Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Oct 07, 2021
Job Category: Account Management
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A software development company has an open position for a Remote Senior Enterprise Software Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

  • Forge relationships with new customers, including management and executive stakeholders
  • Develop a strategy and plan for achieving customer objectives
  • Manage the steps of the customer onboarding process

Qualifications Include:

  • 5+ years experience as a Enterprise or Senior CSM serving Fortune 500 companies in a SaaS environment
  • Experience with Salesforce or other CRM
  • Experience with Google Workspace Applications
  • Ability to build a rapport through phone calls, email and video conferencing
  • Strong negotiation skills
  • Superior Customer Service skills

COMPLETE JOB DESCRIPTION

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