Job Summary
A financial services company is seeking a Remote Senior Financial Product Support Representative.
Core Responsibilities Include:
- Handling customer inquiries and resolving support issues
- Providing in-depth product support and researching client issues
- Troubleshooting problems with equipment or software applications and recommend corrective action
Position Requirements Include:
- Strong analytical, organizational and time management skills
- The ability to work independently
- An excellent communicator and strong problem-solver
- Knowledge of FIS products a plus